Frequently Asked Questions

The wax is 100% natural. The fragrance oils are synthetic, made to IFRA safety standards — we use fragrance oils rather than essential oils because they hold scent longer and stay consistent, and we say so plainly rather than call them "natural."

Yes. Every candle is hand-poured in the same natural soy-coconut wax with a cotton eco-wick and phthalate-free fragrance oil as the rest of our range, just packed together for gifting.

Browse by mood or room on the site, or check any product page for its top, heart and base notes.

We've sold over 1,000 candles across two exhibitions before launching online — this isn't our first batch.

Contents vary by set — check the "What's Included" section on this product page for the exact items. Most sets pair a hand-poured candle with puja essentials, a rakhi thread and a note card; some pair a candle with a car or reed diffuser instead.

Every candle is hand-poured in small batches using 100% natural wax, with COA-verified raw materials and IFRA-compliant fragrance oils. We test each batch before it reaches you.

Every candle is hand-poured in India, in small batches, not mass-produced.

Only before your order enters production or packing — since every candle is made to order, this window is short. Contact us as soon as possible if you need to cancel.

We don't accept returns for change of mind, since every candle is made or packed to order. If your order arrives damaged, broken or incorrect, tell us within 48 hours with an unboxing video and we'll make it right.

Yes, pan-India only at present.

Dispatched in 1–2 working days, then delivered in 3–7 days, depending on location.

Contact us within 48 hours of delivery with an unboxing video showing the issue.

Yes. Many people pair a reed diffuser or car diffuser for a steady, all-day scent with a candle for a stronger moment. If the scents compete rather than blend, use them at different times instead.

On the first burn, let the whole wax surface melt edge to edge, which takes about 2 to 3 hours — this sets up an even burn for the rest of the candle. Trim the wick to 5mm before each burn and keep every burn under 4 hours to get the full burn time listed on the product.

Flip the reeds every 4 to 7 days to refresh the scent, and use more reeds for a stronger throw or fewer for something softer. Keep the bottle somewhere with gentle airflow, away from direct sunlight.

Our jars are made to be reused or recycled, not thrown away after one candle. Clean out any leftover wax and use the jar to store small things, or as a holder for a wax melt or tealight.

Yes, and that is expected. Every candle is hand-poured in small batches rather than machine-made, so you may notice minor differences in colour or surface finish between batches. This does not affect fragrance or burn quality.

Yes, pan-India, with multi-address dispatch for corporate orders.

Tiered by product, quantity and customisation — share your brief for a clear quote.

Ready-made sets ship in about 3–4 working days, customised in 5–7, bespoke a little longer.

Just ten pieces for gifting. Custom labels and branding unlock from fifty, and fully bespoke orders from a hundred.

Treat any open flame with normal care — keep it away from children, pets and flammable materials, and never leave it unattended.

Yes — IFRA-compliant, and our raw materials are COA-verified before use.

Synthetic, made to IFRA safety standards. We don't call it "natural fragrance" because it isn't.

100% natural wax across the range.